pedroclavero345@hotmail.com · (305) 783-0325
Versatile and results-driven professional with 3+ years across software engineering and IT support, currently pursuing Computer Science at State College of Florida (SCF). Experienced through the full SDLC and hands-on delivery for admovinganddelivery.com. Strong troubleshooting, upgrades, and preventive maintenance; fluent in English and Spanish.
Authorized to work in the US for any employer. Experienced with EHR/EMR systems and HIPAA-aware workflows.
IT Specialist & Software Developer - Medical Clinic · Sarasota, FL
March 2025 - Present
- Troubleshoot hardware, software, and network issues to minimize downtime.
- Design, develop, test, and deploy custom internal applications.
- Maintain servers, workstations, updates, security patching, and backups.
- Collaborate with clinical staff to implement new systems and upgrades.
- Administer EHR/EMR platforms with data integrity and HIPAA compliance.
- Create and maintain technical documentation and user guides.
IT & Software Engineer / Business Manager, Shareholder — A&D Moving and Delivery Inc. · Sarasota, FL
January 2022 - Present
- Architected and manage the company's technology stack end-to-end.
- Built and maintain the e-commerce website (admovinganddelivery.com) including UI/UX, back-end, payments, and booking.
- Implemented networks, cloud services, hardware/software, and cybersecurity.
- Provide ongoing end-user support and troubleshooting across operations.
- Contribute to strategic planning, market analysis, and financial decisions.
- Grow traffic and leads through SEO and social media integration.
Front Desk Receptionist — Pain Medicine Group · Sarasota, FL
August 2024 - December 2024
- Managed patient check-in/out, payments, and follow-up scheduling.
- Translated English↔Spanish during consultations; supported billing and claims.
- Handled records and operated fax/phone communication systems.
Electronics/Software Repair Technician — Quick Mobile Repair · Sarasota, FL
August 2022 - June 2023
- Repaired mobile devices and electronics; performed upgrades and maintenance.
- Delivered clear, helpful explanations of technical work to customers.
Security Guard — Gulf and Bay Club · Sarasota, FL (May 2023 - May 2024)
Fulfillment Expert — Target · Sarasota, FL (Aug 2020 - Dec 2021)
Solar Sales Consultant — Homenerds · Sarasota, FL (Jan 2022 - Jul 2022)
Shoe Shine Sales — Nordstrom · Miami, FL (Oct 2019 - Jun 2020)
Civic/Student Ambassador — MDC ICED · Miami, FL (Sep 2018 - Jan 2019)
Currently pursuing AS, Computer Programming & Analysis - State College of Florida (SCF)
High School Diploma - Palm Glades Preparatory Academy · Miami, FL (2018)
Windows, Linux, Networking, Troubleshooting, SQL, C/C#, .NET, JavaScript, Microsoft SQL Server, Python, System Administration, Technical Support, Project Management, Microsoft Office/Excel, QuickBooks, SEO, Customer Support, Bilingual (English/Spanish)
40-Hour Registered Behavior Technician (RBT) Course Completed — January 2025